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New Member

WEB Authentication Certificate on WLC4400 - Guest Access

I need to know if there is a debug command to trouble shoot Web Authentication Certificate Issue for Guest Access. I'm currently troubleshooting an issue to verify if our Anchor controller is passing redirects to our web Server. Any advise would be appreciated.

This is on a WLC4404 Controller

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Cisco Employee

Re: WEB Authentication Certificate on WLC4400 - Guest Access

Is the redirect url configured with a name or IP address? If it is a name make sure there are no issues getting DNS resolution of the name.

The best troubleshooting method I can recommend is using a sniffer to capture the traffic at the anchor controller towards the webserver to see if the traffic passes to the webserver.

New Member

Re: WEB Authentication Certificate on WLC4400 - Guest Access

No issues with the DNS resolution. it may be an issue with the SSL certificate. root CA. I'm using code 3.2.171.6 as we need to use this for ipsec vpn module. After a quick reboot , everything goes back to normal. thanks for the advise

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