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New Member

Web Authentication issue

We have a WLC 4402 with the latest image. We are trying to set up web authentication to enable guest laptops to go to the Internet. Laptops are able to obtain an IP address and they get associated with the AP, but we can not open the web page for authentication. Any idea?

5 REPLIES
Bronze

Re: Web Authentication issue

Are you using default, custom or external web auth? If you use external web auth, make sure to configure the external web server in the preauthentication ACL.

Zhenning

New Member

Re: Web Authentication issue

We are using the Default.

New Member

Re: Web Authentication issue

I would verify that under your WLAN settings that under the Security -> Layer 3 tab you have 'Web Policy' + 'Authentication' selected.

New Member
New Member

Re: Web Authentication issue

Upon resolving a DNS entry you will be re-directed to the 'virtual ip address' (default is 1.1.1.1). If you do not have DNS working then you will have to manually type in a IP address to simulate a DNS resolutions.

So if you don't have DNS working and google.ca wont resolve...try putting in 'http://64.233.161.104' or any IP address for that matter and if properly configured you should be sent to your web-authentication page.

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