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Community Member

Wireless Access Point hanging

Hi,

I have installed the AIR-AP1131AG-A-K9 ,it is connected to a Cisco 3750 PoE switch,the ISP Router also connected to the same switch.It is woorking fine....all of a sudden it is hanging up,no user is able to access the Internet.That time if I plug out the UTP cable and Plug in again at AP side,then it works fine....it happens twice or thrice a day ....What could be the probem.....Can anyone help me to resolve this issue.

Best Regards,

Stephen

2 REPLIES
Hall of Fame Super Gold

Re: Wireless Access Point hanging

What's the IOS version of your AP?

When this occurs, can you still get access to the internet via the switch?

Did your AP crash/reboot when this happens?

Community Member

Re: Wireless Access Point hanging

Hi Leolaohoo,

The following is the needed information for you.

Product/Model Number: AIR-AP1131AG-A-K9

Top Assembly Serial Number: FOC12155903

System Software Filename: c1130-k9w7-tar.124-10b.JA

System Software Version: 12.4(10b)JA

Bootloader Version: 12.3(8)JEA

System Uptime: 4 weeks, 6 days, 19 hours, 2 minutes

Your que:When this occurs, can you still get access to the internet via the switch?

My Ans:When this happens I did not check the internet access through switch.I will check and inform you.

Your Que:Did your AP crash/reboot when this happens?

No it is not.

Please revert back to me.

Thanks and Regards,

Stephen.

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