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Community Member

Wireless AP

Hi ,

I have installed a Wireless AP (AIR-AP 1131 AG - A - K9),it is connected to a POE switch,The ISP router is also connected to the same POE switch.

Everything is working fine.....suddenly it hangs up...no user able to access the Internet....that particular moment if I remove the UTP cabe at AP side ( like resetting the AP)...then it works fine.....sometimes I will have to reset the ISP Router which is connected to the same POE...then also it works.....the problem is very frequent.....

What could be the problem......

Can any one help me to resolve this issue?

Regards,

Stephen

2 REPLIES
Silver

Re: Wireless AP

Check first to make sure that the LAN isn't also experiencing the same issues. It might be a router or switch problem instead of a wireless one. Do you have a spare AP? If so, apply the same configuration to it and replace it.

Unless the wireless clients are actually dropping from the AP (check the log to confirm), this doesn't sound like a wireless problem. Try the above and see if you can isolate whether it truly is a problem with the AP or not.

Jeff

Community Member

Re: Wireless AP

Dear Jeff,

O.k...I will get it checked.....Thanks for the support.

Regards,

Stephen

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