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wireless errors on WLC

Garland Dawes
Level 1
Level 1

 hi

 

Ikeep getting this error on the WLC where users kept getting kicked off the the wireless network

 

%DOT1X-3-INVALID_WPA_KEY_MSG_STATE: 1x_eapkey.c:848 Received EAPOL-key M2 msg has invalid information when mobile is

in START  state - invalid secure bit; KeyLen 24, Key type 1, client a4:4e:31:20:32:fc

 

is this a Client issue or Controller issue

2 Replies 2

mohanak
Cisco Employee
Cisco Employee
Error Message    %DOT1X-3-INVALID_WPA_KEY_MSG_STATE: Received invalid [chars] msg in 
[chars] state - [chars]; len [int], key type [int], client 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Explanation    Client authentication failed because of an authentication protocol error between the client and access point.

Recommended Action    If the problem persists, try upgrading the client driver software or using different client software to isolate the cause. Also investigate possible intruder activity.

@mohanak thanks for your advice this was very useful and confirmed what i had thought in the first place. thanks once again.

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