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Wireless Profile issue

Sohail Muhammad
Level 1
Level 1

Hi all,

One of my client was using Autonomous Wireless setup in 2 of their offices, and user authentication was done through Certificate based authentication using AD. In one of their office, saying Office-1, they deployed WLC 5508 and all the autonomous APs were replaced with LWAPP APs. Controller is integrated with AD using Microsoft IAS and users are successfully authenticating.

Now, there is strange problem. Once the user creates a Wireless Profile at Office-1 and successfully connects to the Network, and then he/she moves to Office-2, he is not able to re-connect to the Network and he/she has to delete the existing profile, create the same profile again and then he/she is able to join the Network. Wireless Profile configuration is same for both the locations, except for the thing that Office-1 has Wireless LAN controller and Office-2 does not have WLC. This issue is being faced with only Windows 7 machines, and on Windows XP, it is working fine without deleting/creating new Wireless profile. Looking forward for valuable response.

Regards, Sohail

3 Replies 3

Scott Fella
Hall of Fame
Hall of Fame

It's probably how the WLAN is setup. Can you post the show run-config from the autonomous ap and the show WLAN from the WLC.

The ssid is using 802.1x, should either be using WPA/TKIP or WPA2/AES. This should not be used together or mixed up like if you have on the WLC WPA/AES or WPA2/TKIP.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

Hi Scott,

Currently I have Show run-config of the autonomous AP which is as follows:

=============================================================================

!

version 12.4

no service pad

service timestamps debug datetime msec

service timestamps log datetime msec

service password-encryption

!

hostname DIFC_NGN_1

!

enable secret 5 $1$lAVY$r6aQXsi6VmDXsbzDlw.tB.

!

aaa new-model

!

!

aaa group server radius rad_eap

server 172.30.1.236 auth-port 1645 acct-port 1646

!

aaa group server radius rad_mac

!

aaa group server radius rad_acct

!

aaa group server radius rad_admin

!

aaa group server tacacs+ tac_admin

!

aaa group server radius rad_pmip

!

aaa group server radius dummy

!

aaa authentication login eap_methods group rad_eap

aaa authentication login mac_methods local

aaa authorization exec default local

aaa accounting network acct_methods start-stop group rad_acct

!

aaa session-id common

!

!

!

dot11 ssid NGN8021x

   authentication open eap eap_methods

   authentication network-eap eap_methods

   guest-mode

!

power inline negotiation prestandard source

!

!

username Cisco password 7 143A411F0F07232725

username Admin privilege 15 password 7 002940120758020A0E

!

bridge irb

!

!

interface Dot11Radio0

no ip address

no ip route-cache

!

encryption mode wep mandatory

!

ssid NGN8021x

!

fragment-threshold 2300

station-role root

bridge-group 1

bridge-group 1 subscriber-loop-control

bridge-group 1 block-unknown-source

no bridge-group 1 source-learning

no bridge-group 1 unicast-flooding

bridge-group 1 spanning-disabled

!

interface Dot11Radio1

no ip address

no ip route-cache

!

encryption mode wep mandatory

!

ssid NGN8021x

!

no dfs band block

channel dfs

fragment-threshold 2300

station-role root

bridge-group 1

bridge-group 1 subscriber-loop-control

bridge-group 1 block-unknown-source

no bridge-group 1 source-learning

no bridge-group 1 unicast-flooding

bridge-group 1 spanning-disabled

!

interface FastEthernet0

no ip address

no ip route-cache

duplex auto

speed auto

bridge-group 1

no bridge-group 1 source-learning

bridge-group 1 spanning-disabled

hold-queue 160 in

!

interface BVI1

ip address 172.30.200.6 255.255.240.0

no ip route-cache

!

ip default-gateway 172.30.200.1

ip http server

no ip http secure-server

ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag

ip radius source-interface BVI1

radius-server attribute 32 include-in-access-req format %h

radius-server host 172.30.1.236 auth-port 1645 acct-port 1646 key 7 013E551058080F0320

radius-server vsa send accounting

bridge 1 route ip

!

!

!

line con 0

line vty 0 4

!

end

=============================================================================

Based on above AP config, can you please advise what configuration I should do on WLC to make it work properly? In the meanwhile, I am trying to get the show wlan output from the customer.

Regards, Sohail

Hi Scott,

I have managed to get the show wlan output from the controller. Here it is..

(Cisco Controller) >show wlan 4

WLAN Identifier.................................. 4

Profile Name..................................... NGN8021x

Network Name (SSID).............................. NGN8021x

Status........................................... Enabled

MAC Filtering.................................... Disabled

Broadcast SSID................................... Enabled

AAA Policy Override.............................. Disabled

Network Admission Control

  Client Profiling Status ....................... Disabled

   DHCP ......................................... Disabled

   HTTP ......................................... Disabled

  Radius-NAC State............................... Disabled

  SNMP-NAC State................................. Disabled

  Quarantine VLAN................................ 0

Maximum number of Associated Clients............. 0

Maximum number of Clients per AP Radio........... 200

Number of Active Clients......................... 7

Exclusionlist Timeout............................ 60 seconds

Session Timeout.................................. 1800 seconds

User Idle Timeout................................ 300 seconds

--More-- or (q)uit

User Idle Threshold.............................. 0 Bytes

NAS-identifier................................... WLC-METLIFEACLICO-DIFC-01

CHD per WLAN..................................... Enabled

Webauth DHCP exclusion........................... Disabled

Interface........................................ management

Multicast Interface.............................. Not Configured

WLAN IPv4 ACL.................................... unconfigured

WLAN IPv6 ACL.................................... unconfigured

mDNS Status...................................... Enabled

mDNS Profile Name................................ default-mdns-profile

DHCP Server...................................... Default

DHCP Address Assignment Required................. Disabled

Static IP client tunneling....................... Disabled

PMIPv6 Mobility Type............................. none

Quality of Service............................... Silver

Per-SSID Rate Limits............................. Upstream      Downstream

Average Data Rate................................   0             0

Average Realtime Data Rate.......................   0             0

Burst Data Rate..................................   0             0

Burst Realtime Data Rate.........................   0             0

Per-Client Rate Limits........................... Upstream      Downstream

Average Data Rate................................   0             0

Average Realtime Data Rate.......................   0             0

--More-- or (q)uit

Burst Data Rate..................................   0             0

Burst Realtime Data Rate.........................   0             0

Scan Defer Priority.............................. 4,5,6

Scan Defer Time.................................. 100 milliseconds

WMM.............................................. Allowed

WMM UAPSD Compliant Client Support............... Disabled

Media Stream Multicast-direct.................... Disabled

CCX - AironetIe Support.......................... Enabled

CCX - Gratuitous ProbeResponse (GPR)............. Disabled

CCX - Diagnostics Channel Capability............. Disabled

Dot11-Phone Mode (7920).......................... Disabled

Wired Protocol................................... None

Passive Client Feature........................... Disabled

Peer-to-Peer Blocking Action..................... Disabled

Radio Policy..................................... All

DTIM period for 802.11a radio.................... 1

DTIM period for 802.11b radio.................... 1

Radius Servers

   Authentication................................ 172.30.1.236 1645

   Accounting.................................... 172.30.1.236 1646

      Interim Update............................. Disabled

   Dynamic Interface............................. Disabled

   Dynamic Interface Priority.................... wlan

--More-- or (q)uit

Local EAP Authentication......................... Disabled

Security

   802.11 Authentication:........................ Open System

   FT Support.................................... Disabled

   Static WEP Keys............................... Disabled

   802.1X........................................ Disabled

   Wi-Fi Protected Access (WPA/WPA2)............. Enabled

      WPA (SSN IE)............................... Enabled

         TKIP Cipher............................. Enabled

         AES Cipher.............................. Enabled

      WPA2 (RSN IE).............................. Enabled

         TKIP Cipher............................. Enabled

         AES Cipher.............................. Enabled

                                                               Auth Key Management

         802.1x.................................. Enabled

         PSK..................................... Disabled

         CCKM.................................... Disabled

         FT-1X(802.11r).......................... Disabled

         FT-PSK(802.11r)......................... Disabled

         PMF-1X(802.11w)......................... Disabled

         PMF-PSK(802.11w)........................ Disabled

      FT Reassociation Timeout................... 20

--More-- or (q)uit

      FT Over-The-DS mode........................ Enabled

      GTK Randomization.......................... Disabled

      SKC Cache Support.......................... Disabled

      CCKM TSF Tolerance......................... 1000

   WAPI.......................................... Disabled

   Wi-Fi Direct policy configured................ Disabled

   EAP-Passthrough............................... Disabled

   CKIP ......................................... Disabled

   Web Based Authentication...................... Disabled

   Web-Passthrough............................... Disabled

   Conditional Web Redirect...................... Disabled

   Splash-Page Web Redirect...................... Disabled

   Auto Anchor................................... Disabled

   FlexConnect Local Switching................... Disabled

   flexconnect Central Dhcp Flag................. Disabled

   flexconnect nat-pat Flag...................... Disabled

   flexconnect Dns Override Flag................. Disabled

   FlexConnect Vlan based Central Switching ..... Disabled

   FlexConnect Local Authentication.............. Disabled

   FlexConnect Learn IP Address.................. Enabled

   Client MFP.................................... Optional

   PMF........................................... Disabled

   PMF Association Comeback Time................. 1

--More-- or (q)uit

   PMF SA Query RetryTimeout..................... 200

   Tkip MIC Countermeasure Hold-down Timer....... 60

AVC Visibilty.................................... Disabled

AVC Profile Name................................. None

Flow Monitor Name................................ None

Call Snooping.................................... Disabled

Roamed Call Re-Anchor Policy..................... Disabled

SIP CAC Fail Send-486-Busy Policy................ Enabled

SIP CAC Fail Send Dis-Association Policy......... Disabled

KTS based CAC Policy............................. Disabled

Assisted Roaming Prediction Optimization......... Disabled

802.11k Neighbor List............................ Disabled

802.11k Neighbor List Dual Band.................. Disabled

Band Select...................................... Disabled

Load Balancing................................... Disabled

Multicast Buffer................................. Disabled

Mobility Anchor List

WLAN ID     IP Address            Status

-------     ---------------       ------

802.11u........................................ Disabled

--More-- or (q)uit

MSAP Services.................................. Disabled

Regards, Sohail

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