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New Member

WISM controller stays "Started KeepAlive"

After an upgrade of both controllers on a WiSM module from 4.1.171.0 to 5.0.148.0 the first stays in

"Operational Status of the Controller : Started KeepAlive"

Even after setting to factory defaults or repowering the module.

Any idea what's problem

7 REPLIES
Hall of Fame Super Silver

Re: WISM controller stays "Started KeepAlive"

How did you perform the upgrade.... from 4.1.171.0 to 5.0.1.148? Or did you upgrade to 4.2 then to 5.0? Verify the service port info and also verify the switch service port vlans. You see this info when you do a show wism status on the switch correct?

-Scott
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New Member

Re: WISM controller stays "Started KeepAlive"

(i) I upgraded direct to 5.0

(ii) the service port is on dhcp but doesnt get an adress anymore

-> I have to use the console

(iii) see attachment

Hall of Fame Super Silver

Re: WISM controller stays "Started KeepAlive"

Had to edit this since I was nto looking at your txt file correctly. You don't have an ip address configured for the management ip. You do have your service port configured. You need to console into that WLC and configure the management ip..... Then verify the rest of your configurations.

-Scott
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New Member

Re: WISM controller stays "Started KeepAlive"

the service port is configured to get an IP from the dedicated management vlan where a local dhcp service is provided.

...and in the meantime after several controller and module resets it works without config changes....

So I'm wondering whether this is usable in an productive environement.

Hall of Fame Super Silver

Re: WISM controller stays "Started KeepAlive"

Well since you are using DHCP for you service port, this also means the ip is routable which is not good practice. You need to configure a static ip that is not routable.

-Scott
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New Member

Re: WISM controller stays "Started KeepAlive"

I went back to 122-18.SXF8 and 4.2.112.0.

Now everything works as promised.

-> Be aware of newest versions...

Hall of Fame Super Silver

Re: WISM controller stays "Started KeepAlive"

Good fix.... that is why I haven't deployed any 5.0 code yet.... Issues Issues Issues.

-Scott
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