WLC 4400 (SW ver: 7.0.235.3) and 1242 AP connectivity issue

[CSCO11872447]

Hi ALL..,

I got the problem with WLC and APs, APs cannot get IP and can't connect to WLC, it show folloing error,

*Oct 24 14:45:27.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.2.11 peer_port: 5246

*Oct 24 14:45:28.000: %CAPWAP-5-CHANGED: CAPWAP changed state to 

*Oct 24 14:45:29.419: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.2.11 peer_port: 5246

*Oct 24 14:45:29.420: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.2.11

*Oct 24 14:45:29.420: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN

*Oct 24 14:45:29.595: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG

*Oct 24 14:45:29.602: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.2.11

*Oct 24 14:45:29.602: %DTLS-5-PEER_DISCONNECT: Peer 192.168.2.11 has closed connection.

*Oct 24 14:45:29.602: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.2.11:5246

*Oct 24 14:45:29.661: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Oct 24 14:45:29.661: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY

*Oct 24 14:45:29.756:  status of voice_diag_test from WLC is false

My Management Int IP : 192.168.2.50

AP Mangement interface :192.168.2.11

DHCP server Pri : 192.168.2.12 Sec 192.168.2.13

There are reachability betweent SW and WLC. Do you have any idea about my issue?

Thanks and Regards

CSCO11872447

[Stephen Rodriguez]

What vlan are the AP plugged into?

Steve

Sent from Cisco Technical Support iPhone App

[Joseph Vasanth Louis]

Hi Nyein,

can you do a capwap events/errors debug on the wlc  and get the o/p?

[blenka]

It seems your LAP AP is not getting the iP of the management subnet and LAP is in different subnet than your management IP.

Please try keeping the static IP on the LAP and then try joining it to the controller first and later on keep it on the DHCP.

when AP is plugged into a switch, the switch port needs to be access with the right VLAN allowed