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WLC and ACS server 5.2 Authorization failed, no sufficient privileges for user

Dear Experts,

I recently encountered a problem with my ACS server connected to the WLC.

I have a WLC 5508 with HA which was working perfectly fine. I could log in with my username and password and edit anything like making new SSID or changing other configurations.

Recently I connected it to an ACS server version 5.2 following these simple steps from this link ( )

Now I cannot log in with my username and password instead I can now log in with username: User1 and Password:*****.

When I log in with User1, I do not have the right to change or modify anything and it gives me the error "Authorization failed, no sufficient privileges for user"

My questions is:

  • Why can I not access with my previous username and password I set ? and why I can log in with only the users I create on the ACS server
  • What do I need to do to Enable my users ( User1 ) to full privileges so that I can edit and configure my WLC ?

Thank you



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