06-29-2012 04:57 AM - edited 07-03-2021 10:21 PM
Got the latest config analyzer installed the other day and it ran fine. Went back to it sometime later and the application will not run now and the start menu icon is gone. Try and run it I get a window - Starting application - then timeouts and get Appliacation cannot be started, Contact the application vendor.
I can now no longer uninstall from add/remove programs. If i got to run the setup.exe again I get the same error - application cannot be started.
Cant find where the install folder is to cleanup.
Any suggestions would be greatley appreciated. Use config analyzer all the time.
06-29-2012 08:04 AM
06-30-2012 10:28 PM
Hey,
This is more probably a windows issue. I got such problem and the IT guy in the company fixed it for me.
Do you have dot Net framework 3.5 installed in your PC? If yes, try to repair it or remove then install it again. Dot Net Framework 3.5 is needed to get WLC config analyzer running.
HTH
Amjad
06-30-2012 10:29 PM
Also, if you have problem with current user try creating a new fresh user profile in your PC and try running config analyzer from that new user and check if it works.
07-01-2012 07:34 AM
Thanks for the suggestions. I ended up emailing the support address and Javier was kind enough to help me out. He pointed me to the location of the .net internal databases. I deleted some files and bam started right back up.
Sent from Cisco Technical Support iPhone App
07-01-2012 11:10 PM
Javier is actually the guy that invented that piece of software. he is not only a support guy.
07-02-2012 04:38 AM
Yes I know he is the devoloper . I thanked him considerably for his app and how useful and helpful it is.
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