WLC not joing AP

[damianpablo]

Hi,

I am having one problem on my WLC, AP not join and i can see logs that error.

*osapiBsnTimer: Jan 03 01:00:45.415: %DTLS-3-HANDSHAKE_FAILURE: openssl_dtls.c:2202 Failed to complete DTLS handshake with peer

Can someone help me?

thanks

[Leo Laohoo]

---

@damianpablo wrote:

Jan 03 01:00:45.415:

---

Look at the time & date of the controller.  

AP won't join a controller if the time and date is incorrect.  Synchronize the WLC with an NTP (don't manually set the time and date).

If the AP still won't join, console into the AP and reboot the AP.  Post the entire boot-up process because we want to see what the AP is doing.  

Please provide the important output to the following commands: 

1.  WLC:  sh sysinfo; and

2.  WLC:  sh time; 

[damianpablo]

hi 

i paste output config. I have restarted my AP and not connected to WLC

Time............................................. Wed Jan 5 20:46:23 2000

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server NTP Msg Auth Status
------- ---------------------------------------------------------------
1 0 192.168.4.254 AUTH DISABLED

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.0.220.0
Bootloader Version............................... 1.0.16
Field Recovery Image Version..................... 1.0.0
Firmware Version................................. PIC 16.0

Build Type....................................... DATA + WPS

System Name...................................... LMRDLS-WLC00
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.20.4.254
Last Reset....................................... Power on reset
System Up Time................................... 4 days 20 hrs 45 mins 26 secs
System Timezone Location.........................
Current Boot License Level....................... base
Current Boot License Type........................ Permanent
Next Boot License Level.......................... base

[tpahuja]

Did you accept the EULA?

Thanks,

Tarun

[damianpablo]

yeah i accepted EULA

[Leo Laohoo]

---

@damianpablo wrote:

System Timezone Location.........................

---

WLC Timezone is a blank.  What timezone is this controller in? 

Post the complete output to the AP command "sh version".

[damianpablo]

Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 11:19 by prod_rel_team

ROM: Bootstrap program is C1140 boot loader
BOOTLDR: C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA6, RELEASE SOFTWARE (fc1)

AP-CPD-RDLS uptime is 29 minutes
System returned to ROM by reload
System image file is "flash:/c1140-k9w8-mx.153-3.JA3/c1140-k9w8-xx.153-3.JA3"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
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agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-LAP1141N-A-K9 (PowerPC405ex) processor (revision B0) with 98294K/32768K bytes of memory.
Processor board ID FTX1730E01J
PowerPC405ex CPU at 586Mhz, revision number 0x147E
Last reset from reload
LWAPP image version 8.0.115.0
1 Gigabit Ethernet interface
1 802.11 Radio

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 4C:00:82:BF:4E:CE
Part Number : 73-12836-06
PCA Assembly Number : 800-33767-06
PCA Revision Number : A0
PCB Serial Number : FOC17274EC2
Top Assembly Part Number : 800-33776-05
Top Assembly Serial Number : FTX1730E01J
Top Revision Number : A0
Product/Model Number : AIR-LAP1141N-A-K9

Configuration register is 0xF

[Leo Laohoo]

Please configure the timezone of the controller.
Connect a console cable to the AP and reboot the AP. We want to see the boot-up process of the AP.

[damianpablo]

(Cisco Controller) >show time

Time............................................. Mon Mar 26 13:28:31 2018

Timezone delta................................... 0:0
Timezone location................................ (GMT -3:00) Buenos Aires (Agen tina)

NTP Servers
NTP Polling Interval......................... 3600

Index NTP Key Index NTP Server NTP Msg Auth Status
------- ---------------------------------------------------------------
1 0 192.168.4.254 AUTH DISABLED

[Leo Laohoo]

Hmmmm ... Argentina.
Can you change the Timezone to US and see if the AP joins or not.

[damianpablo · Accepted solution]

sorry guys i solved my issue with that command line. via ssh in my AP

capwap ap primary-base "name WLC - IP WLC"

thanks