Archive shows on VSMC but not in VSOM

[jwood.ok]

Going through making archive changes and tweaks I noticed that I have an archive that appears to be a duplicate of an existing one.  It has virtually the same settings (except a different expiration time).  When I go and look on VSOM, there is no sign of said archive, whether in the console part or the admin part.  I'm just curious how that would have happened and what I can do to get rid of it.

Thanks!

[Scott Olsen]

Which version of VSM are we discussing here?  Is this 6.3.X or 7.X ?

[jwood.ok]

Hey Scott,

Sorry about that.  We are currently on 6.3.2 (updating to 7.x eventually, just not there yet).

[Scott Olsen · Accepted solution]

Are the VSMS and VSOM instances in Sync (Admin - Overview should tell you... I think).

If so, you can use the VSMC pages to manually check out the Archive details to determine what's actually running:

... I just don't have any archives running at the moment.  When you find the anomalous archive using this page, just make a note of it's details.

If you've confirmed there is an archive somehow not visible to VSOM, you can likely delete it via the old BWT pages:

From here, you have the ability to manually execute commands against the VSMS instance, including the ability to remove an archiver.

Obviously, be *very* cautious using these commands. 

Cheers,

Scott.

[jwood.ok]

Thank you.  I actually apparently had 2 archives that showed running but were not showing up in VSOM.  They appeared to be duplicates of existing ones.  I stopped the archives and deleted them and am now 100% synced!

[Scott Olsen]

I am very glad I could help you out!  

Cheers, and have a good weekend!