Bulk firmware upgrade causes cameras to change to root location.
I have another odd problem while using the bulk firmware feature in VSM 7.2.0.
When using the firmware upgrade utility within VSM, once the cameras successfully upgrade, they are moved out of their child location to the root location of the tree. Is this just a bug or could it mean something bigger.
We are about to upgrade to 7.5 and if its just a bug I'll just deal with it.
Scott, I certainly will. I just opened a TAC case concerning this to make sure the DB and such is not out of line. We plan on upgrading to 7.5 within a week and want to make sure everything is solid before so.
I just got finished testing the upgrade process again on 7.5.1 and it appears that the issue has been resolved. The cameras do not move after being upgraded. One thing I did notice, maybe it's just me, is that when you try to expand a column to see the extended information on rows it does not work. We have some long location names and I am not able to expand out to see the entire path. Not really a big deal but thought I'd throw that in there.
Seems like you are hitting this BUG and fixed in 7.5(1) which is a latest release or open a TAC case for intermediate fix
Camera installation positions change upon Media Server services restart CSCuo20267 Description Symptom: Cameras that were moved from one Media Server to another under the same VSOM, will occasionally encounter a "jump" of their install location to the root of the Install tree for the device.
Conditions: Changing the Cameras and/or Encoders from being managed/configured on one Media Server to another Media Server, under the same VSOM.
Workaround: Manual removal of the device from the prior Media Server.
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