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New Member

Camera Color.....

I have a camera that is displaying everything in a "Red" tint. I have ever seen anything like this nor could I find anyother other cases so I'm turning to here to see if I should try to get it replaced.  When I put the camera in "Night Mode" it looks fine so this has got to be an iris issue. Attached is a screenshot of what I am seeing.

Thanks

Reid

7 REPLIES
New Member

Camera Color.....

Too low of a bit rate?  Video hue/saturation settings incorrectly adjusted in cam GUI?  Light temperature setting incorrectly

adjusted in cam GUI?  Indoor lights or filtered sunlight giving weird tint to indoor cam?

I used to get heavy greens from high-rise indoor cams due to strong window glazing/tinting.

New Member

Camera Color.....

I tried all those steps, I open a TAC case and they told me to replace to RMA it

Thanks anyway

New Member

Camera Color.....

I also had that happen once on a 4500.  Given the landscape the camera was covering, it looked like something from the MARS rover...  Also RMA'd it. 

Silver

Camera Color.....

Just curious what model of camera this was.  We've just began seeing a big increase in 2500 series box camera failures as the imagers have started malfunctioning and freaking out with big light changes (lights on/off in room for instance).

We actually had 3 fail within the span of 2 weeks.

Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web: www.bulletproofsi.com
New Member

Camera Color.....

We have been having this problem since deployment on the 2500 series.

New Member

Camera Color.....

I had to get the camera RMA'ed I was just trying to save it.

Reid

New Member

Camera Color.....

Yeah, I had to do the same.

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