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CPAM restore problem, backup file larger than 1024MB....

the 250GB hard drive in the cpam server started giving bad sector messages so I swapped in a new one, used the .iso image for 1.2.0 and re-imaged the machine, no problems. I tried the restore procedure as outlined in the doc using the last known good backup.zip file, (which is tice the size of 1024MB maximum) and it does not take it. I tried several times, never working. My site has over 100 doors, and over 2 thousand active badges. 

Any suggestions?

1 REPLY
Cisco Employee

CPAM restore problem, backup file larger than 1024MB....

There is a known defect CSCti53138, where databases over 1GB will not restore.

If possible try clearing some of the event data to shrink the size.
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