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FAILED TO LOAD CAMERA FEED. ERROR MESSAGE 402. AUTHORIZATION EXPIRED.

For the second morning in a row, I've come to work to find an entire installation down.  The error (in the title of this discussion) is displayed when I attempt to access a camera feed.  I rummage around, trying to find something in the camera configuration or the server setup that might be a problem, but I don't find anything.  Eventually, the cameras come up on their own.  What's causing this error?  What is the resolution?

Any assistance you could offer would be greatly appreciated.

Thank you,

ka

2 REPLIES
New Member

Re: FAILED TO LOAD CAMERA FEED. ERROR MESSAGE 402. AUTHORIZATION

Hi Ka,

It is about time settings. How did you configure time ntp settings?

Anil Varol

Sent from Cisco Technical Support iPhone App

New Member

Re: FAILED TO LOAD CAMERA FEED. ERROR MESSAGE 402. AUTHORIZATION

yes...this issue is because of NTP sync issue.

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