Gateways not connecting to CPAM

[panayiotiscy]

Hello to all,

we are facing a problem with a number of gateways not being able to successfully connect to the CPAM server.

On the server side we are able to locate the below:

...

2019-09-11 12:17:57,159 Thread-26 ERROR comm - comm.TransportContext : Error In Completing The SSL Handshake. Exception :General SSLEngine problem
2019-09-11 12:17:57,164 Thread-26 ERROR deviceconfig - config.GwConnStateListener : Error in handing gatewayConnectionReset ip=10.24.38.10 and port=1,391
2019-09-11 12:17:58,679 Thread-26 ERROR comm - comm.TransportContext : Error In Completing The SSL Handshake. Exception :General SSLEngine problem
...

The server runs on version 1.3.2.

Any ideas?

Thanks

[BiampD]

I am having the same exact problem. I configure new users and badges along with the access policies and none of it will propagate through to the gateways. I am sorry to see that nobody has responded to your inquiry. Moreover, that there isn't a solution provided. If you found a solution to this problem, by all means please share. 

Thank you

[engmouafy]

May be it is a late reply but the certificate is expired and you need to disable SSL on the server and the gateways