Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

How to Upgrade VSOM from 6.3.2 to 6.3.2-MR2 ?

Hi All,

We have VSOM 6.3.2 and virtual matrix server running around 40 cameras. Does anyone have a guide to upgrade our single server deployment to the new 6.3.2-MR2 release which was released in June. We can configure our cameras and archives with no problems, all SD cameras, all domes. We have had a few issues with the recording streams failing however VSOM fails to notice this. Time to upgrade maybe. I remember the last time we did this we successfully used a bat file to complete the install. According to the download center there are 4 separate downloads for RHES. I can get these downloaded but I can't seem to find an upgrade guide anywhere.


Everyone's tags (3)
New Member

How to Upgrade VSOM from 6.3.2 to 6.3.2-MR2 ?

New Member

Re: How to Upgrade VSOM from 6.3.2 to 6.3.2-MR2 ?

Thanks for your reply, appreciate that. I've managed to find a file called ''. We used this last time to upgrade our software. As we currently have a 6.3.2 version I've askes around and it seems that the above shell script will upgrade anything 6.3.2 so I'll be covered to upgrade to MR2. We use WINSCP to log into the server and create the file structure and then copy the upgrade zip files and this shell file into the directory. Then run.

The above document from the above user (name blocked, apologies) is a worthwhile read though and gave me a good understanding of what the .sh file actaully does.


CreatePlease to create content