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I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.1/4.2.1 and the PTZ controls do not work correctly in VSOM. The zoom works but the PAN does not. Any ideas?

I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.1/4.2.1 and the PTZ controls do not work correctly in VSOM. The zoom works but the PAN does not. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.

With the Axis 212 PTZ cameras you need to zoom in first then, you will

be able to pan thr camera.

4 REPLIES
New Member

Re: I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.

With the Axis 212 PTZ cameras you need to zoom in first then, you will

be able to pan thr camera.

New Member

Re: I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.

Thank You

Bronze

Re: I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.

What firmware version are you running on the Axis cameras? I have a different problem when running 4.40 and 4.49 but I was curious about your firmware version.

New Member

Re: I have five Axis 212 PTZ cameras installed on VSMS/VSOM 6.2.

We are running 4.49

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