Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IP Camera 5011 white screen

Hi ,

We've IP Camera 5011 installed out-door ,

sometimes the video turns white and we must reboot the camera to return back to its normal view .

Any suggestion ?

3 REPLIES
Silver

IP Camera 5011 white screen

Well, my guess is that it's something related to the environmental conditions as the 5000 series is not an outdoor capable camera.

What are the conditions like?  If I had to guess... I'd say it's an over-temperature condition.

Scott Olsen
Solutions Specialist
Bulletproof Solutions Inc.
Web: www.bulletproofsi.com


Scott Olsen Solutions Specialist Bulletproof Solutions Inc. Web: www.bulletproofsi.com
New Member

IP Camera 5011 white screen

It is installed inside a housing ( IP66 certified )

Cisco Employee

IP Camera 5011 white screen

Is this camera used in conjunction with VSM at all? If so, have you deleted, then re-added the camera yet in VSOM?

311
Views
0
Helpful
3
Replies