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New Member

VSOM do not show me the video in form correct

Hello I need to know why the VSOM show the video in three part. I put the image attached.

Can anyone help me?

7 REPLIES
New Member

Re: VSOM do not show me the video in form correct

Can you send me your config screen shots. Also what type of camera is it?

New Member

Re: VSOM do not show me the video in form correct

Yes of course, the camera is CIVS-IPC-2500.

When I make click a button toggle fullscreen on this source (+) in others word maximize the scrren is working fine, but when I make click a button toggle fullscreen on this source (-) is not working fine is very bad.

Also is bad when layout to have several screen or video.

New Member

Re: VSOM do not show me the video in form correct

What version of IE are you using?

New Member

Re: VSOM do not show me the video in form correct

I am using IE 7.0.5

New Member

Re: VSOM do not show me the video in form correct

Hi there,

Try disabling VMR mode. Admin >> Settings >> uncheck the "use VMR" button.

New Member

Re: VSOM do not show me the video in form correct

Thanks very much, your answer resolve my problem.

New Member

Re: VSOM do not show me the video in form correct

This is a known problem with Intel video cards. Try using a machine with nvidia or ati.

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