09-21-2009 11:55 AM
Hello I need to know why the VSOM show the video in three part. I put the image attached.
Can anyone help me?
09-21-2009 12:56 PM
Can you send me your config screen shots. Also what type of camera is it?
09-21-2009 01:43 PM
Yes of course, the camera is CIVS-IPC-2500.
When I make click a button toggle fullscreen on this source (+) in others word maximize the scrren is working fine, but when I make click a button toggle fullscreen on this source (-) is not working fine is very bad.
Also is bad when layout to have several screen or video.
09-21-2009 01:44 PM
What version of IE are you using?
09-21-2009 01:51 PM
I am using IE 7.0.5
09-22-2009 12:35 PM
Hi there,
Try disabling VMR mode. Admin >> Settings >> uncheck the "use VMR" button.
09-23-2009 01:30 PM
Thanks very much, your answer resolve my problem.
09-25-2009 07:50 AM
This is a known problem with Intel video cards. Try using a machine with nvidia or ati.
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