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When archives are expiring


Problem: Important video at the  beginning of a loop archive is about to be groomed from a production network.   Operational requirements and space limitations prevent shelving the archive and  creating a new one.

Analysis:  A workaround is needed which would stop  the groomer from deleting this important archived video.  In a recent customer  case, it was not known which archive contained the incident, so all of the  archives needed to be treated equally.  Possible workarounds considered included  shelving all looped archives, stopping cisco services, and setting the server  clock back a week so that way the groomer doesnt run and delete video.  THIS IS  A DRASTIC SOLUTION, NOT RECCOMENDED.

The reccomended workaround was  to go click the archive in the admin page, specify the time range and date,  click archive clip, and finally save it as a streamable clip. What this  does is to mark those times in the archive as an e1 file extension. When a groomer runs it avoids deleting the e1 file extension and only deletes it when it is running low on space.

So if you have an regular archive that is about to expire you can save it as a streamable clip, that way you can have more time to look at it.

Best regards,

Salman Rizvi

Engineer.Customer Support

Physical Security & Video Surveillance

Phone: +1 408 902 4297

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