Cisco Prime 9.5 - Manager IP Phones and DN that not is associate a user

[wilsonsant]

Hi,

I Would like know if the Cisco Prime 9.5 have any tool that can manager IP Phone and Directory Number that not is associate a neither/none user

Thanks,

Wilson

[wilsonsant]

Complementing: Is possible can manage and DN Devices that are not associated with an end-user? Make changes as: Description, Line Text Label, Display, CSS.

[prchandr]

Hi Wilson

To manage phones without users  please follow the steps in the user guide section below:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/9-5/provisioning/guide/Cisco_Prime_Collaboration_Provisioning_Guide_9_5/mngordrs.html#wpxref98541

tx

Prem

[khassan]

Hi Wilson,

Do you still have this issue?

Thanks,

Khurram

[wilsonsant]

Hi Khassan,

03 months more or less was opened a Service Request in the Cisco TAC, and we receveid the information that not worked.

Thanks,

Wilsn

[jiwhitte]

Hi Wilson,

Prime Collaboration 10.0 Provisioning has the capability to create a line w/o a phone.  Check the users guide for details.

Regards,

Jim Whitten, Product Manager

[jiwhitte]

See the next reply,

Jim

[wilsonsant]

Hi Jim,

The Customer need that a set group change only specific details about the Line of IP Phone:

Display (Internal Caller ID), ASCII Display (Internal Caller ID), Line Text Label, ASCII Line Text Label, Allerting Name, ASCII Alerting Name. My question is: Cisco Prime 9.5 is enable of provide this functionality?

Thanks,

Wilson

[wilsonsant]

Hi Jim,

I Would like if was possible read my last email?

Thanks,

Wilson

[jiwhitte]

Hi Wilson,

I have forwarded your question to our TME team

Regards,

Jim

[wilsonsant]

Hi Jim,

Any newness about the analysis of feature?

Thank You,

Best Regards,

Wilson

[khassan]

Hi Wilson,

Have you looked at Service Templates where you can create a template and add that template to the subscriber roles at the time of provisioning so you dont have to do it again and again. Following is a screen shot.

[wilsonsant]

Hi khassan,

This procedure that You sent for me is to a new Directory Number, correct? We need manager Directory Number that already are created (We have already more or less 6000 DN created). This procedure can be used to DN already created?

Thank You,

Best Regards,

Wilson

[wilsonsant]

Hi Khassan and Jim,

Please, any newness about my last question that I did yesterday.

Thank You,

Best Regards,

Wilson

[khassan]

To change for existing user base, I don't think you can achieve that. Can we setup a meeting on Monday to see what exactly you are looking for ?