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New Member

Cisco Prime Collaboration Assurance 10.0 | CDR Issues

Hello,

 

I'm trying to configure my CUCM 10.0 to send CDR record to my Cisco Prime Collaboration 10.0, but the CUCM can't connect to the SFTP in the Cisco Prime.

I tried connect to other SFTP client, but unsuccessful, too. I have received "invalid username or password" response.

I can connect the port 22 and 26, by command prompt for example. I followed all the steps of the "Deployment Guide", but I can't add the Cisco Prime in CUCM.

 

 

Thanks a lot

 

 

Eduardo Lassance

3 REPLIES
VIP Purple

Hi Edu, In Prime Assurance ,

Hi Edu,

 

In Prime Assurance , under Adminstration ---system setp ---assurance setup ---sftp settings , in username [smuser] , can u re-enter the password , apply and then, check.

 

regds,

aman

New Member

Hi Aman,I've tried and waited

Hi Aman,

I've tried and waited as deployment guide (one minute), but still does not work.

 

Thanks

 

Eduardo Lassance

Cisco Employee

Hi Edu! You are most likely

Hi Edu!

 

You are most likely hitting bug https://tools.cisco.com/bugsearch/bug/CSCun62625 (Unable to use Collaboration Assurance as CDR server)

 

========== NMS Team Krakow, Poland Cisco TAC
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