09-16-2014 08:53 AM
Hello,
I'm trying to configure my CUCM 10.0 to send CDR record to my Cisco Prime Collaboration 10.0, but the CUCM can't connect to the SFTP in the Cisco Prime.
I tried connect to other SFTP client, but unsuccessful, too. I have received "invalid username or password" response.
I can connect the port 22 and 26, by command prompt for example. I followed all the steps of the "Deployment Guide", but I can't add the Cisco Prime in CUCM.
Thanks a lot
Eduardo Lassance
09-16-2014 10:33 AM
Hi Edu,
In Prime Assurance , under Adminstration ---system setp ---assurance setup ---sftp settings , in username [smuser] , can u re-enter the password , apply and then, check.
regds,
aman
09-16-2014 10:52 AM
Hi Aman,
I've tried and waited as deployment guide (one minute), but still does not work.
Thanks
Eduardo Lassance
10-02-2014 11:36 AM
Hi Edu!
You are most likely hitting bug https://tools.cisco.com/bugsearch/bug/CSCun62625 (Unable to use Collaboration Assurance as CDR server)
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