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Cisco Prime Unified Operations manager 9.0.0

  Hi to all cisco experts

I have an cisco prime "Opertions Manager 9.0.0"

1 : I have a problem in showing 2 voice gateway in my site  .  in the diagnostics i can see all Pri Trunks but only in 2 voice gateway  the "Channel usage " shows 0%. as fact it is very alive an working in 30 % .other vg workes fine .

2: when i go to performance an error appeared "go to TGU.log file for further details " . i look the file (i upload it here ) an the error shows :

"

08-Oct-2013|11:29:22.668|ERROR|TGU|TP-Processor8|GSUgraphAction|perform|null|java.lang.Exception: com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "cisco.gpf.gpta" : Not found  !!

"

I searce a data on this issu an no luck . can someone add to this problem ?

2 REPLIES
Cisco Employee

 Hi is this a purchased copy

 

Hi 

is this a purchased copy of OM 9.0. If so can you please file a TAC case and they can help you out

 

thx
PRem

 

New Member

thank i rezolved in a case

thank i rezolved in a case

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