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Prime Collaboration Provisioning manager Help needed

                   I have a instance of Prime collaboration provisioning manager integrated into Prime Assurance. The issue I have is any device i try to add , i get the message that the device exists(in this case the primary servers in my UC cluster) i can add a subscriber but once added it does not show when i try to see it in the view device tab.The devices do show up in the provisioning dashboard. I can modify them here however when i try to add call processors to the domain..nothing shows in the window to select and add.

i currently have a tac case open for this but am wondering if anyone else has seen this and what was done to correct it.

thanks

Chris

tac case : 626530467

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Cisco Employee

Prime Collaboration Provisioning manager Help needed

Following up with the result of this, it ended up being a browser problem.  Internet Explorer would display the entry for a second and disappear, Firefox displayed the information properly.  The device was already added, it just wasn't visible using Internet Explorer.

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