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Error: Could not retrieve personal options from Unity Server

lundholmster
Level 1
Level 1

After logging into the Cisco PCA and clicking Cisco Unity Assistant I get at the top of the page, "Could not retrieve personal options from Unity Server".

If I try to change something on the page I get "Error saving personal options".
If I click "back" in Internet Explorer I get "Unable to access the audio stream on the voice server".

Whenever I go to the Cisco Unity Assistant web page, if the CiscoUnityTdsProxy service is running, it stops and an error message is printed in the Application log of the server:

EventID: 5000
Source: NET Runtime 2.0 Error

"EventType clr20r3, P1 ciscounitytdsproxy.exe, P2 1.0.3057.41509, P3 482d31cb, P4 mscorlib, P5 2.0.0.0, P6 471ebc5b, P7 25f, P8 123, P9 system.formatexception, P10 NIL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp."

This happens on Version Cisco Unity 7.0 Build 7.0(2)

Does anyone have any clues how to fix this?

Thank you

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