12-02-2011 05:35 AM - edited 03-14-2019 08:58 AM
Hi,
I'm installing QM 8.5.2 on a Windows 2008 x64 server co-resident with SQL 2005. During QM Database configuration 'verifying service connections' I keep getting "Service connection failed... verify Surrogate and Data API services started". All services appear to have started. Within the C1Surrogate0001 log files it shows that it starts and completes and then shuts down.
Any ideas?