02-27-2012 02:03 AM - edited 03-16-2019 09:47 AM
Hi all, on my CCM 8.6.2 when a user set the CFA on external number (ex. mobile phone) who call the extension from outside don't hear the ring-back.
Ring-back: internal DN -> internal DN (with external CFA)
No ring-back: outside caller -> voicegateway -> internal DN (with external CFA)
on answer all is working and I can hear both voice.