We've got some phones that, when they are called and there is no answer, don't transfer to voicemail properly. It just rings busy.
I have a valid voicemail profile selected,
I've selected the checkbox after the following: (w/ appropriate selections for CSS for each ("with configured CSS, then individual selections)
- Forward Busy Internal
- Forward Busy External
- Forward No Answer Internal
- Forward No Answer External
- Forward Unregistered Internal
- Forward Unregistered External
The only calls that are NOT being forwarded to voicemail are a particulary subnet of phones that are internal. (They're actually in the same device pool and seem to be configured exactly the same as the phones experiencing the problem.)
Any help would be appreciated
