07-03-2012 09:00 AM - edited 03-16-2019 11:59 AM
I've created user on windows 2008 active directory and I try to sync it to cucm 8.6. When I click on (perform sync process) it change to (Cancel sync process), so I waited but (Cancel sync process) does not change so I've refresh it and still same result. When I try to User Management--End User it does not show the user that I have create. My authenication is in the correct formate. How long show I wait for (Cancel sync process) before I can access Management-End User?