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Problem with MOH for inbound calls

Brian Beaman
Level 1
Level 1

                   We have multiple branches and all seem to work but one. I am new to CUCM and have done a lot of searching but found no solution yet.

Internal hold plays MOH just fine but external calls coming in dont work.

I uploaded the audio file to both of our MOH servers and set it as the source for that stream number on both. I do not have multicast turned on. We set the MOH to the extension we needed which I assume is why it works internally atleast. Do I have to set it on the gateway to that branch or something to get incoming calls to work?

Thanks for the help.

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