Cisco Support Community

Who Me Too'd this topic

Community Member

Call Accounting/Billing Software

Hello all,

A client of ours wants to keep a track of their call usage and track the various types of calls per user. They would like to calculate their bill based on the different country/area codes that are dialed out from each extension. So far I have been able to get all the information from the CDR reports however, I cannot seem to assign different costs per codes. Is there something I'm missing, or does CUCM does not provide this facility? If not, can someone recommend a basic call accounting software that can integrate with their CUCM 8.6 and provide this type of billing information? Thanks in advance!



Everyone's tags (4)
Who Me Too'd this topic