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1921 and EHWIC-4G-LTE-V Failures On Connecting LAN

bill.hill
Level 1
Level 1

I am running into an issue regarding usage of a 1921 (15.3(2)T) and EHWIC-4G-LTE-V (firmware SWI9600M_03.05.10.06).

With the EHWIC installed in the router, I am able to establish a data connection on the Verizon LTE network. RSSI approx -64 consistently.

However, the oddities begin when I connect the LAN (or a laptop, for troubleshooting purposes) to the internal interface (Gig 0/1).

Output when no other devices connected to the router

===============================================

arch-eng-router1#ping 4.2.2.1

Type escape sequence to abort.

Sending 5, 100-byte ICMP Echos to 4.2.2.1, timeout is 2 seconds:

!!!!!

Success rate is 100 percent (5/5), round-trip min/avg/max = 40/80/224 ms

Profile Information

====================

Profile 1 = ACTIVE*

--------

PDP Type = IPv4

PDP address = 10.172.240.7

Access Point Name (APN) = VZWINTERNET

Authentication = None

Username:

Password:

        Primary DNS address = 198.224.169.135

        Secondary DNS address = 198.224.170.135

* - Default profile

Output when another device is connected to the router

================================================

[Note: 'debug dialer' and 'debug chat' enabled for output]

*Jul 10 03:34:04.643: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up

*Jul 10 03:34:05.643: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to up

*Jul 10 03:34:09.779: %LINK-5-CHANGED: Interface Cellular0/0/0, changed state to reset

*Jul 10 03:34:09.779: Ce0/0/0 DDR: has total 0 call(s), dial_out 0, dial_in 0

*Jul 10 03:34:09.779: %DIALER-6-UNBIND: Interface Ce0/0/0 unbound from profile Di1

*Jul 10 03:34:09.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:10.207: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:10.207: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:10.211: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:10.211: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:10.779: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0/0/0, changed state to down

*Jul 10 03:34:10.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:11.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:11.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:11.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:11.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:12.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:12.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:12.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:12.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:13.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:14.207: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:14.211: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:14.211: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:14.211: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:14.779: %LINK-3-UPDOWN: Interface Cellular0/0/0, changed state to down

*Jul 10 03:34:14.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:15.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:15.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:16.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:16.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:16.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:17.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:17.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:17.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:18.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.551: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:19.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:19.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:20.771: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:20.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:21.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:21.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:22.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:22.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:23.783: Di1 DDR: No free dialer - starting fast idle timer

*Jul 10 03:34:23.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:23.795: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:23.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:23.799: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:24.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:24.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:24.779: Ce0/0/0 DDR: re-enable timeout

*Jul 10 03:34:24.783: Ce0/0/0 DDR: rotor dialout [best] least recent failure is also most recent failure

*Jul 10 03:34:24.783: Ce0/0/0 DDR: rotor dialout [best] also has most recent failure

*Jul 10 03:34:24.783: Ce0/0/0 DDR: rotor dialout [best]

*Jul 10 03:34:24.783: Di1 DDR: Nailing up the Dialer profile [attempt 16]

*Jul 10 03:34:24.783: Di1 DDR: Dialer dialing - persistent dialer profile

*Jul 10 03:34:24.783: Ce0/0/0 DDR: Dialing cause Persistent Dialer Profile

*Jul 10 03:34:24.783: Ce0/0/0 DDR: Attempting to dial lte

*Jul 10 03:34:24.783: CHAT0/0/0: Attempting async line dialer script

*Jul 10 03:34:24.783: CHAT0/0/0: Dialing using Modem script: lte & System script: none

*Jul 10 03:34:24.783: CHAT0/0/0: process started

*Jul 10 03:34:24.783: CHAT0/0/0: Asserting DTR

*Jul 10 03:34:24.783: CHAT0/0/0: Chat script lte started

*Jul 10 03:34:24.783: CHAT0/0/0: Sending string: AT!CALL1

*Jul 10 03:34:24.783: CHAT0/0/0: Expecting string: OK

*Jul 10 03:34:25.571: CHAT0/0/0: Completed match for expect: OK

*Jul 10 03:34:25.571: CHAT0/0/0: Chat script lte finished, status = Success

*Jul 10 03:34:26.583: Ce0/0/0 DDR: disconnecting call

*Jul 10 03:34:28.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:28.775: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:33.999: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:34.999: Di1: No free dialer - starting fast idle timer

*Jul 10 03:34:37.643: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down

*Jul 10 03:34:38.643: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to down

*Jul 10 03:34:41.583: Ce0/0/0 DDR: re-enable timeout

*Jul 10 03:34:42.583: Ce0/0/0 DDR: rotor dialout [best] least recent failure is also most recent failure

*Jul 10 03:34:42.583: Ce0/0/0 DDR: rotor dialout [best] also has most recent failure

*Jul 10 03:34:42.583: Ce0/0/0 DDR: rotor dialout [best]

*Jul 10 03:34:42.583: Di1 DDR: Nailing up the Dialer profile [attempt 17]

*Jul 10 03:34:42.583: Di1 DDR: Dialer dialing - persistent dialer profile

*Jul 10 03:34:42.583: Ce0/0/0 DDR: Dialing cause Persistent Dialer Profile

*Jul 10 03:34:42.583: Ce0/0/0 DDR: Attempting to dial lte

*Jul 10 03:34:42.583: CHAT0/0/0: Attempting async line dialer script

*Jul 10 03:34:42.583: CHAT0/0/0: Dialing using Modem script: lte & System script: none

*Jul 10 03:34:42.583: CHAT0/0/0: process started

*Jul 10 03:34:42.583: CHAT0/0/0: Asserting DTR

*Jul 10 03:34:42.583: CHAT0/0/0: Chat script lte started

*Jul 10 03:34:42.583: CHAT0/0/0: Sending string: AT!CALL1

*Jul 10 03:34:42.583: CHAT0/0/0: Expecting string: OK

*Jul 10 03:34:43.671: CHAT0/0/0: Completed match for expect: OK

*Jul 10 03:34:43.671: CHAT0/0/0: Chat script lte finished, status = Success

*Jul 10 03:34:45.671: %LINK-3-UPDOWN: Interface Cellular0/0/0, changed state to up

*Jul 10 03:34:45.671: Ce0/0/0 DDR: Dialer statechange to up

*Jul 10 03:34:45.671: %DIALER-6-BIND: Interface Ce0/0/0 bound to profile Di1

*Jul 10 03:34:45.671: Ce0/0/0 DDR: Dialer call has been placed

*Jul 10 03:34:45.671: Ce0/0/0 DDR: dialer protocol up

*Jul 10 03:34:45.671: Di1 DDR: Persistent Dialer Profile nailed up successfully

*Jul 10 03:34:46.671: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0/0/0, changed state to up


Profile Information

====================

Profile 1 = INACTIVE*

--------

PDP Type = IPv4

Access Point Name (APN) = VZWINTERNET

Authentication = None

Username:

Password:

* - Default profile

arch-eng-router1#ping 4.2.2.1

Type escape sequence to abort.

Sending 5, 100-byte ICMP Echos to 4.2.2.1, timeout is 2 seconds:

.....

Success rate is 0 percent (0/5)

Ultimately... once the Ethernet cable is attached, the Cellular 0/0/0 interface resets, attempts to connect, connects, resets, etc... Once the Ethernet cable is disconnected, the Cellular 0/0/0 interface successfully reconnects.

I am not really sure how to further troubleshoot this and was hoping someone in the community would have some additional thoughts on how to proceed.

Thanks so much for your time!

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