08-12-2013 11:29 AM
I am trying to setup LMS 4.2.4 Appliance version for over a week now and keep running into one problem - I can add a device to LMS by using Inventory->Device Administration->Add/Import/Manage Devices without a problem. Whether I tell it to use SNMP, Telnet or SSH, I am able to add the device.
As I understand it from LMS 4.1 (not just ) For Dummies document that I was directed to in another message in this forum, the next thing to do is run a inventory collection job to get all of the hardware/software/etc info on the device. That is the first sign of a problem. When I go through all of the groups listed under the Device Selector, the device I have added, isnt showing up under any of the categories.
If I go to Inventory->Device Administration->Add/Import/Manage devices, I can see the device. If I go to Admin->Dashboard->Device Status, I can see a 1 beside Discovered Devices. If I click on 1, then I see details about that device including the snmp object id. Cant see it anywhere else.
I setup an earlier version of CiscoWorks at another company several years ago and didnt have this much trouble getting it to work.
Ron