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Jabber 9.2 Voicemail issues

Rajesh Kongath
Level 1
Level 1

Dear Team

I am facing a stange problem with my jabber for windows clients, voicemail connection status always showing not connected. but all other services are working fine, including "call voicemail" button. i am also able to view and play voicemail thru http://unconnectionserver/inbox by using the same credentials

I have checked firewalls ( put the jabber client to the same server vlan and tested) no issues found

I am following the server setupguide from cisco website

could somebody can explain where i will check the logs for not connecting voicemail ?

Thanks in advance

Rajesh

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