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WAP4410N intermittent loss of connections wirelless.

robertohama
Level 1
Level 1

Hi everyone,

I have problems only a single access point model WAP4410-N.

Only one access-point installed in a meeting room with a some clients. (most notebooks with Windows 7)

Some users have lost connections for a long period of time and return without any intervention.(between 2-5 minutes.)

I've done the following but not resolved:

1 - I updated the firmware of the AP to 2.0.6.1 and the problem worsened.

2 - Already been exchanged AP the same model and the problem persists.

3 - Replacing, change by another vendor is not the problem. This problem not happen.

Below configuration information and logs generated from this version.

- WAP4410N version 2.0.4.2 firmware.

- Setup > Advanced:

-LAN Port Speed Settings: 100Mbps Full forced

-Discovery (By Bonjour): Disabled
-HTTP Redirect Settings: Disabled
-802.1X Supplicant : Disabled

WIRELLESS ADVANCED SET

-Worldwide Mode (802.11d): Disabled

-Channel Bandwidth: 40MHZ

-Guard Interval: (Short)

-CTS Protection Mode: Auto

-Beacon Interval: 300

-DTIM Interval: 10

-RTS Threshold: 2347

-Fragmentation Threshold: 2346

-Load Balancing: Disabled

Below logs of AP:

Aug  6 22:16:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:16:45 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:16:48 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:48 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:48 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:16:51 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:51 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:51 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:16:54 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:54 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:54 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:16:57 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:16:57 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:16:57 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:00 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:00 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:00 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:03 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:03 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:03 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:06 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:06 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:06 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:09 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:09 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:09 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:12 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:12 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:12 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:16 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:16 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:16 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:19 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:19 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:19 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:22 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:22 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:22 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:25 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:25 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:25 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:28 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:28 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:28 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:31 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:31 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:31 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:35 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:35 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:35 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:42 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:42 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:42 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:45 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:49 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:49 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:49 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:52 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:52 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication

Aug  6 22:17:52 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated

Aug  6 22:17:55 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH

Aug  6 22:17:55 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Aug  6 22:16:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:16:45 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:16:48 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:48 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:48 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:16:51 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:51 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:51 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:16:54 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:54 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:54 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:16:57 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:16:57 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:16:57 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:00 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:00 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:00 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:03 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:03 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:03 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:06 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:06 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:06 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:09 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:09 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:09 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:12 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:12 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:12 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:16 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:16 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:16 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:19 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:19 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:19 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:22 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:22 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:22 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:25 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:25 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:25 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:28 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:28 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:28 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:31 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:31 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:31 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:35 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:35 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:35 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:41 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:41 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:42 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:42 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:42 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:45 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:45 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:49 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:49 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:49 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:52 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:52 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open Authentication
Aug  6 22:17:52 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Associated
Aug  6 22:17:55 kernel: [][E0:75:7D:9F:9E:0F] SUBTYPE_AUTH
Aug  6 22:17:55 kernel: [WR1ANCRI][E0:75:7D:9F:9E:0F] Open

I wonder if there is a bug to be fixed or RMA to help me.

If you need more information I can provide you.

regards,

Who Me Too'd this topic