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WAN Failover with RV320 not working

j.spiess
Level 1
Level 1

Hello!
We have a brand new RV320 with the latest firmware in our network. Setup is with 2 WAN connection. Primary is a static IP connection. Secondary is a PPPoE conection. When ISP Service at WAN1 is OK, we have no problem, but now our primary ISP connection failed (ping fails, Ethernet connection is up though) and the secondary connection does not kick in. It seems that WAN2 is connected for a very short time and the disconnected again - which leaves us without internet service. I now manually switched the primary WAN interface to WAN2 and that works - but that is nit the automatic solution this product should provide. Please advice on what to do...

Sample Log Entries (after a reboot):

2013-10-15, 03:48:10System Loggateway : System is up
2013-10-15, 03:48:19Network LogWAN connection is up : 212.186.xxx.xxx/255.255.255.248 gw 212.186.xxx.xxx on eth1
2013-10-15, 03:48:19System LogWAN2=95.143.xxx.xxx WAN2 MASK=255.255.255.255 WAN2_GATEWAY=77.220.xxx.xx WAN2_DNS1=92.63.xxx.xxx WAN2_DNS2=93.185.xxx.xxx mtu=0
2013-10-15, 03:48:25Network LogWAN connection is up : 95.143.xx.xxx/255.255.255.255 gw 77.220.xxx.xx on ppp2
2013-10-15, 03:48:32System LogTerminating on signal 15
2013-10-15, 03:48:32System LogConnect time 0.3 minutes.
2013-10-15, 03:48:32System LogSent 28919 bytes, received 15614 bytes.
2013-10-15, 03:48:32System LogConnection terminated.
2013-10-15, 03:48:32Network LogWAN connection is down
2013-10-15, 03:48:32System LogExit.

Best regards,

Philipp.

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