cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

IM& Presence integrate CUCM - check valid AXL username/password credentials

Chi Fai Leung
Level 1
Level 1

Hi All UC Experts,

I'm using the IM&P 9.1.1, which integrated with the  CUCM 9.1.2, that is working fine on my environment. All  Jabber functions is working, including the VPN-less Jabber.

Suddenly, some VPN-less Jabber cannot login normally. I checked the IM&P, that showed the error as (System > CUCM Publisher) "Not connected (check valid AXL username/password credentials)" .

Actually, my CUCM Subscriber was going down already, but is is not related. It is because it would not show the error when the CUCM subscriber was down.

 

I tried to change the AXL user to the others, but fail ... 

Error: [4012] Unable to log in to CUCM Publisher. Please verify the AXL User/Password credentials. Verify that IP Address refers to a CUCM Publisher Address and that AXL is running on the CUCM Publisher.

 

 

Any idea for that? Thanks!

Who Me Too'd this topic