Can anyone tell me if it is possible to integrate CUCM with a 3rd party DB for CTI integration and screen pops using database dips, without using UCCX . I have a customer that wishes to integrate their CUCM with their CRM system from Bullhorn but don't necessarily have a need for UCCX and are working to a budget. Has anyone ever done this with Bullhorn but without deploying UCCX
thanks
Ian
