Dear All;
I have Call Manager version: 8.5.1.10000-26 and Cisco IPT 7962.
When connect new Cisco IPT 7962 to our call manage and make reset phone to force IPT install Firmware from call manager the phone cant take the firmware and system crashed the cisco logo appear on screen only .
After that i am download the "cmterm-7942_7962-sccp.9-2-1SR2.cop" from cisco and upload this pack to call manage and reset TFTP Service.
IPT 7942 Take the New Firmware Successfully But still the problem in Cisco IPT 7962 the phone still appear Cisco Logo only.
How I can Solve this Problem
BR
Eng.Mohammad Barghouthi
