For some agents in UCCX 10.5, when they log into Finesse, on the home page, they see this error (it's under the Voice CSQ report I believe):
"Error processing report. Refresh page or contact administrator"
It doesn't happen for every agent. We are using resource groups, not skills. I have checked to make sure the agent is in the correct CSQ, Resource Group and Team.
Has anyone encountered this error before?
