10-16-2015 08:02 AM - edited 03-17-2019 05:36 PM
We have J4W and Mac versions 10.x /11.x running on Windows 7 and receive many complaints of Jabber not connecting after coming out of hibernate/suspend mode. The users have to use task manager to kill Jabber and it reconnects with no issues. This happens when connecting through MRA or on prem and is fairly inconsistent. We've also noticed sometimes the client is connected to CUCM but not IM/P and vice versa so when IM&P isn't working they can use their phone.
Windows 7 (64bit) with Symantec AV and Microsoft Direct Access
CUCM 10.5.2
CUPS 10.5.2
Expressway C&E - 8.5
Thoughts?