07-12-2007 01:45 PM - edited 03-14-2019 01:03 AM
What is the difference between ICM and IPCC Enterprise ?. This is slightly confusing for me because sometimes ICM is mentioned as part of IPCC product suite. I also saw somewhere that ICM is generally used with TDM PBX/ACD, where as IPCC is generally used in case of IP PBX/ACD.
Can anyone please give a detailed clarification on the difference ?