05-14-2008 11:24 AM - edited 03-18-2019 08:56 PM
We have a customer that purchased two servers for a callmanager cluster. This has been up and working for 6 months...they had some power issues and the sub's file system became corrupt. They were both on 5.1.3.1000-12 ...the original media they recieved for install was 5.1.2...when we try to reinstall the os and do an upgrade to 5.1.3 during install it fails...I have found tac cases that say you need to install and upgrade in the same train. What is the method to reinstall if you never recieved the media to the version that you have upgraded to?
Thanks,
Joe