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hlog "button not active here" in CCME

redray8
Level 1
Level 1

I have configured phones in a hunt group and the ephone-template so the Hlog key is available. However on one phone that is part of the hunt group when you press the Hlog key it says: "This key is not active here". I have verified it is in the hunt group configuration and have been told that it rings in the correct spot when the hunt pilot is dialed. Does anyone know why this message would come up?

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