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adsl carrier detect

- i have a cisco 836 adsl router.

- i have a adsl line over isdn

- i have a alcatel speedtouch 570i wich is working fine.

when i plug in the 836 i dont get a carrier detect.

how is that possible.

thanks

frank

2 REPLIES
Silver

Re: adsl carrier detect

If the carrier is not detected, it is likely a physical problem due to a bad cable or a problem with the ADSL line or WAN service. Make sure the ATM0 interface is not administratively shut down and the cable is good (the Cisco 827 uses pin 3 and pin 4 of the ADSL cable). The ADSL cable that you connect to the Cisco 827 router must be unshielded twisted-pair (UTP) cords. The use of a regular telephone cable can introduce line errors. After that, contact your ADSL line or service provider to determine if there is a problem.

Re: adsl carrier detect

Hewre is the link for the ADSL cable and it will also lead you a troubleshooting area that says if you do not have a CD lite the cable is possibly bad and it is a special cable.

http://www.cisco.com/en/US/products/hw/routers/ps380/products_installation_guide_chapter09186a008012fca6.html

Mike

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