Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

AS5350 Dial-up woes --solved disregard

My AS5350 stopped allowing calls to connect. They handshake for 30-45 seconds and then disconnect. My experience with these is pretty limited since we only still have a few using dial-up instead of VPN. Any ideas?

Here's some debug output.

Mar 19 15:23:31.591: //NP DSPLIB/np_dsplib_process_statechange:

(1/56):Modem state change to TERMINATING_STATE

Mar 19 15:23:31.591: //NP DSPLIB/np_dsplib_notify_csm_onhook:

(1/56):Modem went onhook

Mar 19 15:23:31.591: //CSM/csm_proc_ic7_oc6_connected:

v(1/56):[CSM_IC7_CONNECTED:CSM_EVENT_MODEM_ONHOOK]

Mar 19 15:23:31.591: msg_to_calls_mgmt: msg type CPM_CSM_DISC_CALL received

Mar 19 15:23:31.591: RPA CAS Resource(1/56) DS0(0:3:0:22) State:RPM_RES_ALLOCATED Event:RPA_CAS_DISCONNECT

Mar 19 15:23:31.591: //CSM/csm_send_neat_cas_event:

CSM->NEAT [0xEC8]EVENT_CALL_IDLE SUCCESS for c(3/0:22) v(1/56) rc=0

--More--

Mar 19 15:23:31.591: //CSM/csm_enter_disconnecting_state:

v(1/56)

Mar 19 15:23:31.595: csm_call_prog_disc_reason - DATA

Mar 19 15:23:31.595: tty=0x64D98520 num=272 port=56 slot=1 shelf=0 type=2 name=1/56 idb=0x64D97450

Mar 19 15:23:31.595: msg_to_calls_mgmt: msg type CPM_VOICE_CALL_MOD_REJ received

Mar 19 15:23:32.463: //NP DSPLIB/np_dsplib_notify_csm_onhook:

(1/56):Modem went onhook

Mar 19 15:23:32.463: //CSM/csm_proc_ic8_oc8_disconnecting:

v(1/56):[CSM_IC8_DISCONNECTING:CSM_EVENT_MODEM_ONHOOK]

Mar 19 15:23:32.463: //NP DSPLIB/np_dsplib_call_hangup:

(1/56):reason=14 Fax=FALSE

Mar 19 15:23:32.463: //CSM/csm_enter_idle_state:

v(1/56)

--

modem related. problem solved.

193
Views
0
Helpful
0
Replies
CreatePlease to create content